White papers and reports associated with Web 2.0, Social Media, Social Networking and Collaboration

Communities of Practice in Local Government

Theme: Web2.0, Collaboration & Communities

Learning Points

1. Moving from a culture of knowledge repositories (people to information) to one of knowledge collaboration (people to people).
2. Introducing a sceptical and mature staff demographic to the concept of virtual collaboration using Social Computing/Web 2.0 facilities.
3. How to create, develop and grow trusted communities of practice in local government.

Utilising Web 2.0 in local government

Describes how Web 2.0 is helping councils to connect and engage with their citizens and how new and innovative services are being developed by both public and private sectors using this new technology.